Module 09
Standard Operations
Standard Work / Process of Standardization
Description
Each work or process is strictly defined as to content, sequence, time and expected outcome. Therefore, this is a ground for creating a formal Standard Work practice which defines the best, easiest and safest method of doing work. Standards constitute the benchmark for work evaluation, inspection and diagnosis. Process of standardization should ultimately lead to satisfy the customer’s requirements (stake of satisfaction).
Standards are standards. Are factual, simple and clear. They cannot be flexible, nobody can interpret and/or modify them or ‘take shortcuts’ at his discretion. If there are better methods for executing the same work, they must be first checked, confirmed, described and formally implemented as a new and streamlined standard.
In such a way we create good practices for Standard Work. Why is it so important to standardize operations? In order to give basis for maintaining current levels and development. To constitute a basis for training to achieve a targeted level of multi-skilling, to guarantee the process stabilization, prevent mistakes and minimize variability. Finally, to preserve knowledge and competence.
In this part of LEAN Academy we will learn about all steps required to create Standard Work Practices and/or to improve already existing ones.
Recommended Audience
Leaders, managers and LEAN specialists and wider admin staff within the organization.
Methodology
Multimedia presentation, short lectures, individual exercises, group activities and discussions and Q&A
Learning Objectives
Standard Operations / Standard Work / Standardization (1 day).
- Understanding how important work standardization is in the LEAN-type production system.
- Getting to know the method of creating the standards for continuous productivity improvement (Operational Standard) and effectiveness of the management (Management Standards)
- How standardization helps maintain stability at the level of the process and quality
- What the common mistakes are that accompany the creation of work standards.
- Presentation of the best practices of the Standard Work on an example of the automotive industry.
Tools / Templates / Methods
Effective tools and templates for creating the Standard Work and continuation of the Standardization Process:
- Standard Process Capacity Table.
- Standard Work Instruction
- Standard Work Combination Table
- Standard Work Chart.